Privacy Policy
HXLY is an online store whose activity is based on trust and transparency in the relationship with our customers, where privacy and data security, as well as the provision of only original, certified, and legal products, are a priority.
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our service (website) and informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the service, the customer chooses to accept the collection and use of information in accordance with this Privacy Policy.
We comply with the obligations of the General Data Protection Regulation, committing ourselves to inform you about the purposes and how your personal data is processed, ensuring that they are stored and managed securely.
Service provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals hired by the Company to facilitate the Service, to provide the Service (website) on behalf of the Company (HXLY), to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, generated by the use of the Service or the Service's infrastructure itself (for example, saving items in the shopping cart).
Website related to HXLY
Our Privacy Policy applies to the personal data that HXLY processes.
Collection of Personal Data
HXLY collects the following personal data:
- Name and email - when you register on our website
- Full name, email - when subscribing to our newsletters/marketing communications
- Full name and taxpayer identification number - for issuing a sales document when making a purchase
- Full name, address, postal code, and phone number - to make the delivery of your order
We send newsletters/marketing communications only if requested.
Personal Data
When using our service, we may request that the client provides us with certain personal identification information that can be used to contact or identify them. Personal identification information may include, but is not limited to: Email address, Phone number
Usage Data
Usage Data is collected automatically when using the service. Usage data may include information such as your device's Internet Protocol address for example, Internet Protocol address (IP address), browser type, browser version, pages of our service that the client visits, the time and date of the visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Security of Your Personal Data
- Restricted access to your personal data only by those who need it for the purposes mentioned above.
- Storage and transfer of personal data only securely
- Implementation of mechanisms ensuring the safeguarding of the integrity and quality of your personal data
- Continuous monitoring of information systems with the aim of preventing and impeding the misuse of your personal data
- Protection of information systems through devices that prevent unauthorized access to your personal data
Retention of your Personal Data
We retain your data only for the period necessary to fulfill the defined purposes, according to the criteria set by the Regulation or the Law.
The retention periods for your personal data are as follows:
- Transactions - legal retention period of 10 years
- Marketing - 2 years (plus the current year) since the last interaction
- User management for websites or platforms - 1 year (plus the current year) after the last access
- Home deliveries - 2 years
Once the maximum retention period we defined is reached, your personal data will be deleted.
Exercise your Rights
You have the right to exercise the following rights:
- Right to information: request additional information about the use we make of your personal data
- Right of access: access or request access to the personal data you have provided to us
- Right to Data Portability: request the transmission of the personal data you have provided to us
- Right to Rectification: request the correction or updating of your personal data
- Right to Erasure: request the deletion of your personal data, when permitted by law or contract
- Right to Restriction: request the limitation of how we use your personal data while we correct or clarify any doubts about its content or its use
- Right to Object: We provide a channel for you to contest decisions based on your personal data. You also have the right to withdraw or change, at any time, the consent you have given us to use your personal data when it has legitimized their use.
To exercise your rights regarding personal data protection or if you have any questions about how we use your personal data, you should contact us via our email info@hxlynature.com
Cookie Policy
In this Cookie Policy, we will provide you with detailed information on how Trivial Substance (hereinafter - "we" or "our") commits to ensuring the security of personal information and protecting the rights of visitors and users of the websites (hereinafter - the "Visitors", "the customer") while using our websites, including but not limited to https://hxlynature.com/ (hereinafter - the "Site") and its content.
We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. The technologies we use may include:
Cookies or browser cookies. A cookie is a small file stored on your device, the client can instruct their browser to refuse all cookies or to indicate when a cookie is being sent. However, if the client does not accept cookies, they may not be able to use some parts of our service. Unless the client has adjusted their browser setting to refuse cookies, our Service may use cookies.
1. What is a Cookie?
A "cookie" is a small file placed on your device that enables features and functionalities of our Site. For example, cookies may allow us to identify your device and ensure your access to the Site. Cookies also enable the Site to remember information about your browsing on the Site for some time and recognize you the next time you visit the Site. All of this allows us to give you the opportunity to use the Site comfortably and make the Site even easier to use.
2. Why do we use Cookies?
We use cookies for the following main purposes:
- To ensure the efficient and secure operation of the Site. We use cookies to enable and support our security features, and to help us detect malicious activity on our Site
- To understand, improve, and research products, features, and services, including when accessing our Site from other websites or devices such as your computer or mobile device
- To recognize returning visitors to our Site. Cookies help us display the right information to you and personalize your experience. Cookies also help prevent you from re-registering or re-entering information every time you visit the Site
- Analyze your habits so that the Site operates conveniently, efficiently, and in line with your needs and expectations
- Measure the flows of information and data sent to our Site. We use cookies for the accumulation of statistical data about the number of users of the Site and their use of the Site
- For segmentation and advertising. By using Cookies, we can collect information so that only relevant content is displayed to the browser, creating different target groups. We may use Cookies to show you relevant advertising both inside and outside our Site
3. What Cookies do we use?
Each time you visit our site, long-term (persistent) cookies may be created, which remain on your browser after you sign up and will be read by us when you return to our site and not deleted after you finish browsing our site, and short-term (session) cookies, which expire or are deleted after you finish browsing our site (i.e., they typically last for the current visit to our site or browsing session).
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use session cookies and persistent cookies for the purposes defined below:
Essential/Necessary Cookies
- Type: Session Cookies
- Managed by: Us
- Purpose: These Cookies are essential to provide you with services available through the Site and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.
Notification Acceptance Cookies
- Type: Persistent Cookies
- Managed by: Us
- Purpose: These Cookies identify whether users have accepted the use of Cookies on the website.
Functionality Cookies
- Type: Persistent Cookies
- Managed by: Us
- Purpose: These cookies allow us to remember the choices you make when using the Site, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personalized experience and prevent you from having to re-enter your preferences every time you use the Site. For more information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy or the Cookies section of our Privacy Policy.
Cookies used by the Company
Strictly Necessary Cookies. These cookies are necessary for the functioning of our Site. They include, for example, cookies that allow the storage of information filled in by the user during the browsing session, enabling access to secure areas of our Site. Without these cookies, the operation of the Site would be impossible or its functioning could be severely affected.
Preference Cookies
These improve the functional performance of our Site and make it easier to use. These Cookies remember the settings selected by Visitors (for example, language or currency settings). With the use of these Cookies, Visitors can avoid changes to settings during each visit to the Site. These Cookies also remember changes made by the user on the Site (for example, when leaving comments on the Site). These Cookies do not track your behavior on other websites.
Analysis and Statistics
These cookies show us whether the visitor has visited our site before. Analytical cookies allow us to recognize and count the number of users on our site and see how these users navigate through our site. We also use cookies to understand, improve, and research products, features, and services. For example, analytical cookies can show us which websites are visited most frequently, help us record site dysfunctions, etc.
Marketing and redirection
These cookies are typically set by our marketing and advertising partners. They may be used by them to build a profile of your interests and later show you relevant ads. If you do not allow these cookies, you will not experience targeted advertising based on your interests.
Third-party Cookies
We use Google Analytics, a web analytics service provided by Google, Inc. (hereinafter referred to as "Google"). The information collected by Google Analytics is transmitted to Google and stored by Google. Google may transmit the information collected by Google Analytics to third parties when required by law or when those third parties process the information on behalf of Google. We recommend consulting Google's separate Privacy and Cookies Policy regularly.
4. How to refuse or block Cookies
Many web browsers are configured to automatically accept all Cookies.
You can refuse and choose which Cookies to allow by selecting them in our Cookie Consent Banner. Also, all Cookies will be set if you accept everything by clicking "Accept All" on our Cookie Consent Banner.
Visitors may, at their discretion, manage, block, or delete Cookies if their browser or device settings allow them to do so. However, if the user refuses or blocks Cookies or similar technologies, some features of the Site may be inaccessible or may not function properly.
We draw your attention to the fact that necessary Cookies are critical for the functioning of our Site, and in case of objections, some features of the Site may not work or may not function properly.
The user may demand that we delete all data about them, as collected and processed with the help of Cookies, by contacting the email address info@hxlynature.com
You can choose not to participate in Google Analytics without affecting how you visit our Site. For more information on how to opt out of being tracked by Google Analytics on all websites you use, visit this Google page: https://tools.google.com/dlpage/gaoptout.
You can find more information on how to delete Cookies, as well as other useful information related to the use of Cookies, on the website http://www.allaboutCookies.org/.
5. Do we update the Cookie Policy?
This Cookie Policy may be updated by us from time to time. We will inform you about updates by providing the new version of the Cookie Policy. For this reason, we recommend that you periodically visit our Site, where you will always find the latest version of this Cookie Policy.
If you have any questions about our Privacy Policy or your personal data, please contact us via email:
